GRI Content index

Autogrill Group 2012 Sustainability Report was compiled in compliance with the Global Reporting Initiative 

GRI-G3 guidelines.

The following table shows the indicators of the GRI-G3 guidelines, the relevant page number in this Report, and the level of coverage, using the following symbols: 

T = total
P = partial
NC = not covered 

Some indicators are only given the partial symbol, as Autogrill prefers to be thoroughly transparent in describing to the stakeholders its vision and ongoing commitment to improving the Group’s economic, social and environmental performance. Nevertheless, in the report a full account is given of the more significant issues regarding sustainability.

Key to symbols: 

RGSAP: Corporate Governance Report and Ownership Structure
R&B: 2013 Annual Report
CE: Code of Ethics 


GRI IndicatorDescriptionLevel of coveragePage
1. Strategy and analysis
1.1  Statement of the organization’s vision and strategy regarding its contribution to sustainable development Highlights
1.2  Description of key impacts, risks and opportunities The main ricks to which the Autogrill Group is exposed, Results from operations
2. Profile of the organization  
2.1  Name of the organization Cover
2.2  Primary brands, products and/or services Highlights, Business and Governance
2.3  Operational structure of the organization Business and Governance
2.4  Headquarters Contacts
2.5  Countries where the organization operates Autogrill around the worldBusiness and Governance
2.6  Ownership structure and legal form Business and Governance
2.7  Markets served Business and Governance
2.8  Dimension of the companies belonging to the organization, including: number of employees, net sales, total capitalization broken down in terms of debt and equity and quantity of products or services provided Business and Governance
2.9  Significant changes in size and ownership structure Organization Structure
2.10  Awards/prizes received Prizes and Awards


GRI IndicatorDescriptionLevel of coveragePage
  Report profile    
3.1  Reporting period for information provided Perimeter and sources of information
3.2  Date of most recent Annual Report Perimeter and sources of information
3.3  Reporting cycle Perimeter and sources of information
3.4  Contacts and addresses for questions regarding the Annual Report Contacts
  Objective and boundary of the Report    
3.5  Process for defining Report content Perimeter and sources of information, AFuture Roadmap
3.6  Boundary of the Report Perimeter and sources of information, AFuture Roadmap
3.7  Limitations on the scope or boundary of the Report Perimeter and sources of information, Group's social data, Group's Environmental data
3.8  Information on Group related companies Perimeter and sources of information, Group's social data, Group's Environmental data
3.9  Data measurement techniques and the bases of calculations Perimeter and sources of information, Group's social data, Group's Environmental data
3.10  Explanation of the effect of any re-statements of information provided in earlier reports, and the reasons for such re-statement Perimeter and sources of information, Group's social data, Group's Environmental data
3.11  Significant changes from previous reporting periods Perimeter and sources of information
  GRI content index     
3.12  Table of reference GRI-G3 indicators index
3.13  External assurance Note

Note 3.13 An internal assurance process was performed on the 2013 Sustainability Report and no external certification was required.


GRI indicator  DescriptionLevel of
4.1  Governance structure of the organization Governance structure, Organization structure
4.2  Indicate whether the Chairman is also an executive officer RGSAP (p. 24)
4.3  Independent Directors and/or non-executive Directors RGSAP (p. 24) 
4.4  Mechanisms for shareholders and employees to provide recommendation RGSAP (p.66)
4.5  Linkage between compensation for members of the highest governance body, senior managers,and executives and the performance of the organization RGSAP (p. 46), R&B (p. 69, 70)
4.6 Conflicts of interest RGSAP (p. 31)
4.7 Qualifications and expertise of the Directors RGSAP (p. 25, 33)
4.8 Mission or values, codes of conduct, and principles relevant to economic, environmental, and
social performance
Attention to stakeholders, An ongoing evolution, AFuture Framework
4.9 Procedures of the BoD for identifying and managing economic, environmental, and social performance An ongoing evolution, Compensation and Benefits,  The Mystery Client, The culture of quality and health
4.10 Procedures for the valuation of the Directors’ economic, environmental, and social
RGSAP (p. 49, 49)
 Commitment to external initiatives  
4.11 Explanation of how the precautionary approach or principle is applied Afuture Roadmap, The main risks to which the Autogrill Group is exposed, Partnership with landlords
4.12 Subscribtion of economic, environmental, and social codes of conducts, principles e charters developed by external organizations An ongoing evolution Ongoing training, The Mystery ClientThe culture of quality and health 
4.13 Memberships in national/international industry associations Listening to improve, Customers, The Mystery Client, Food Control and Safety, Assistance and control 
 Stakeholder engagement   
4.14 List of stakeholder groups engaged by the organization Attention to stakeholders
4.15 Principles for identifying and select stakeholders Attention to stakeholdersAFuture Framework
4.16 Approaches to stakeholder engagement Attention to stakeholders
4.17Key topics and concerns that have been raised through stakeholder engagement and the organization’s response Listening to improve, "Feel good?", Solid partnerships, Partnership with landlords, A-Planet  


GRI IndicatorDescriptionLevel of coveragePage
DMA Information on management policies Autogrill around the world, Strategy and Sustainability, AFuture Framework, Results from operations  
 Economic Performance   
Core EC1 Direct economic value generated and distributed Highlights, Attention to stakeholders,Table for the determination of the economic value,  
Core EC2 Financial implications and other risks and opportunities for the organization’s activities due to
climate change
Core EC3 Coverage of the organization’s defined benefit plan obligations R&B (p. 69, 103), Group's social data
Core EC4 Significant financial assistance received from government Group's social data
 Market presence  
Core EC6 Policy, practices, and proportion of spending on locally-based suppliers Partnerships with suppliersThe culture of quality and healthGroup's Financial highlights
Core EC7 Procedures for local hiring Ongoing training
 Indirect economic impacts  
Core EC8 Development and impact of infrastructure investments and services provided primarily for public benefit Local communityThe culture of quality and health, Sustainable concepts, Sustainable stores 


GRI indicatorDescriptionLevel of
DMA Information on management policies Afuture Roadmap (2012-2015), Sustainable Stores, Energy, Water, Materials, Group logistic  
 Raw materials
Core EN1 Raw materials used by weight or volume MaterialsGroup's environmental data
Core EN2 Percentage of materials used that are recycled input materials Materials, Group's environmental data
Core EN3 Direct energy consumption by primary energy source Energy, Group's financial highlightsGroup's environmental data 
Core EN4 Indirect energy consumption by primary source Energy, Group's financial highlightsGroup's environmental data
Additional EN5 Energy saved due to conservation and efficiency improvements (kWh saved, etc.) Sustainable stores,Environmental certifications,Energy
Additional EN6 Energy-efficient or renewable energy based products and services Sustainable stores,Environmental certifications,Energy
Core EN8 Total water withdrawal by source WaterGroup's environmental data 
Core EN11 Location and size of land owned, leased, or managed in protected areas or areas of high NC 
Core EN12 biodiversity value outside protected areas NC 
 Emissions and waste
Core EN16 Total direct and indirect greenhouse gas emissions by weight EnergyGroup's financial highlights 
Core EN17 Other relevant indirect greenhouse gas emissions by weight NC 
Additional EN18 Initiatives to reduce greenhouse gas emissions and reductions achieved Environmental cultureEnergyGroup's financial highlights 
Core EN19 Emissions of ozone-depleting substances by weight Sustainable stores
Core EN20 Other emissions in atmosphere NC 
Core EN21 Total water discharge by quality and destination NC 
Core EN22 Total weight of waste by type and disposal method MaterialsGroup's environmental data 
Core EN23 Total number and volume of significant spills NC 
 Prodcts and services
Core EN26 Initiatives to mitigate environmental impacts of products and services, and extent of impact mitigation Environmental cultureSustainable stores, Energy, MaterialsGroup logistics   
Core EN27 Percentage of products sold and their packaging materials that are reclaimed by category Afuture Roadmap (2012-2015), Materials
Core EN28 Monetary value and total number of fines for non-compliance with environmental regulations NC   
Additional EN29 Significant environmental impacts of transporting products and other goods and materials used for the organization’s operations and for transporting members of the workforce Group logisticsGroup's environmental data 


GRI IndicatorDescriptionLevel of coveragePage
 Labor practices   
DMA Information on management policies Listening to improve, Corporate welfare and work life balance, Leveraging on diversity, Ongoing training, Afuture Roadmap (2012-2015), The importance of communication, Dialogue with trade unions  
Core LA1 Total workforce by employment type, employment contract, and region Group's social data 
Core LA2 Total number of personnel and turnover rate, by age, sex, geographical area NC 
Additional LA3 Benefits provided to full-time employees that are not provided to temporary or part-time employees, by major operations Compensation and Benefits
 Labor management relations  
Core LA4 Percentage of employees covered by collective bargaining agreements Dialogue with trade unions
Core LA5 Minimum notice period regarding significant operational changes Dialogue with trade unions
 Health and safety   
Additional LA6 Percentage of total workforce represented in the formal joint management-worker health and safety Committee Health and safety
Core LA7 Rates of injury, occupational diseases, lost days, absenteeism, and number of work-related fatalities by region Health and safetyGroup's social data
Core LA8 Education, training, prevention, and risk-control programs in place to assist workforce members Ongoing trainingGroup's social data
Additional LA9 Health and safety topics covered in formal agreements with trade unions Health and safety
 Training and education   
Core LA10 Average yearly hours of training per employee by employee category Ongoing trainingGroup's social data
Additional LA11 Programs for skills and career development Ongoing trainingGroup's social data
Additional LA12 Percentage of employees receiving regular career development reviews Ongoing training
 Diversity and equal opportunity   
Core LA13 Composition of governance bodies and breakdown of employees per category according to gender, age group, minority group membership, and other indicators of diversity RGSAP (p. 25) See note
Core LA14 Ratio of basic salary of men to women NC 
 Human rights   
DMA Information on management policies Leveraging on diversityDialogue with trade unions,Partnerships with suppliersFood control and safety, Sustainable stores, CE  
 Investment practices, suppliers selection practices and personnel training  
Core HR1 Significant investment agreements that include human rights clauses Partnerships with suppliersFood control and safety
Core HR2 Supplier screening on human rights and actions taken Partnerships with suppliersFood control and safety
Core HR4 Total number of discriminatory events and actions taken NC 
 Freedom of association   
Core HR5 Operations identified in which freedom of association and collective bargaining may be at significant risk and actions taken to defend these rights See note
 Child labor  
Core HR6 Use of child labor See note
 Forced and compulsory labor  
Core HR7 Use of forced and compulsory labor See note
DMA Information on management policies T A-product
Core SO1 Management of the impact of operations on communities A-productGroup's social data
Core SO2 Analysis and monitoring of corruption risks See note
Core SO3 Employees trained in anti-corruption policies and procedures 
Core SO4 Actions taken in response to incidents of corruption NC 
 Political contributions  
Core SO5 Public policy positions and participation in public policy development NC 
Additional SO6 Total value of financial and in-kind contributions to political parties, politicians, and related institutions See note
Core SO8 Sanctions for non-compliance with laws and regulations NC 
Product responsibility    
DMA Information on management policies Food control and safetyThe culture of quality and healthCertifications,  Sustainable concepts   
 Customer health and safety   
Core PR1 Health and safety of products and services The Mystery ClientFood control and safetyThe culture of quality and healthCertificationsSustainable concepts  
 Products and services – labeling   
Core PR3 Products and services information Food control and safety, The culture of quality and health, Certifications, Sustainable concepts
Additional PR5 Practices related to customer satisfaction “Feel Good?”
Core PR6 Laws, standards and voluntary codes related to marketing communications NC 
Core PR9 Sanctions for non-compliance with laws and regulations concerning the provision and use of products and services NC 

Note LA13 The Board of Directors is composed as follows: 8% women and 92% men, 8% Americans and 92% Italians, 15% aged 31- 50, 85% over 50.

Note HR5 In all the countries in which the Group operates freedom of association and collective bargaining is ensured and favored.

Note HR6-HR7 Autogrill complies with the regulations enforced in each country in which it operates and in developing countries considered at risk the Parent Company’s policies apply, in order to avoid risks correlated to child labor and forced labor.