As for waste, the different business sectors and the Group’s broad offering of products and services make effective waste management complex.

Waste is produced when products are prepared, but also when the service is rendered. Waste is also produced when food supplies are delivered on site with packaging that must be disposed of.

Waste is produced when the service is delivered with the production of food residue and, sometimes, the use of disposable products. In any case, the correct approach to each of these steps represents another fundamental engagement in favor of the environment. In all the stores and business sectors, Autogrill Group has introduced waste differentiation. 

HMSHost is committed to reducing waste (particularly in relation to the undifferentiated portion) by installing waste collection and recycling systems in the back of the stores.
For instance, in the stores located at the Seattle- Tacoma international airport, thanks to a direct partnership with the airport facility management company, HMSHost developed a method to reduce the quantity of organic waste and paper brought to the landfill by using composting in the back of the store. All collaborators received training on how to manage waste. In addition to preventing compostable and recyclable waste from being brought to the landfill (including organic waste and paper), the store succeeded in registering a monthly saving on the costs for the collection of waste, won two prizes for sustainability launched by the Seattle airport and strengthened its collaboration with the landlord by contributing to the same landlord’s objective of eco-sustainability (recycling 50% of residential solid waste by 2015). A similar project was also developed for milk containers in Atlanta.

HMSHost devised criteria to reduce organic and paper waste 

Again, with reference to collaborations with partners in Spain, the number of light bulbs that are returned to the supplier for correct recycling when spent is increasing.

At the European level (Austria, Belgium, France, Italy, Spain and Switzerland), a growing number of stores are committed to differentiating oil, plastics and paper and, where possible, also recycling plastic materials and glass bottles collected from consumers. Autogrill Italia collaborates with the main specialized waste management operators for the management of the service that collects waste from the stores located on the highways, which are not always covered by the municipal services. The agreement includes the collection of waste in a deferred way, meaning that waste is first collected from the store undifferentiated, except for paper and paperboard, and then brought to a selectiontreatment plant, where it is separated. Compostable material is collected separately from other waste in approximately 37 stores located on the highways.

To this end, in 2013 a project was launched in collaboration with WWF Italia which envisaged the development of an experimentation hub dedicated to food waste. The project involved the highway service stations of Villoresi Est, Brianza Nord and Brianza Sud, located close to the city of Milan.

The project, which is part of the WWF One Planet Food program, envisages the development of an integrated supply chain thanks to which the organic waste of three stores is transformed into compost which, in turn, will be used to "feed" a garden inside the WWF oasis at Bosco di Vanzago.

Again in Italy, the "Destinazione Ambiente" project was continued, currently involving 13 stores along the Turin-Venice A4 highway.

The initiative was launched in 2009 thanks to a collaboration with Conai (Consorzio Nazionale Imballaggi; Italian Packaging Consortium), Waste Italia and the Hera Group (Italy’s main waste management companies) and ID&A for the development of the equipment used. This project envisages the management of differentiated waste collection both during the preparation and distribution of food. For the purpose of the project, not only collaborators are committed to contributing but also consumers inside and outside the stores. To this end, different forms of communication and different ad hoc designed devices will be installed to collect different kinds of waste. Moreover, with the idea of pursuing ongoing improvement throughout the entire waste management cycle, in 2013 all the stores participating in the project installed glass crushers. This resulted in a considerable reduction in the quantity of trips required for glass collection and management.

A project called “Progetto Piazzale” was launched in ninety locations on the highway, defined in collaboration with Autostrade per l’Italia. According to the project, the entire space of the refilling station is directly managed and cleaned by Autogrill.

In 2010, the locations in France began involving customers proactively through the development - in partnership with the Coca-Cola Company - of equipment to differentiate and collect PET bottles and cans in the store of Carrousel du Louvre. This equipment was then installed over the years in another 20 locations. Moreover, the plastic material used for take-away packaging was eliminated.

The choice to use bags produced from recycled or biodegradable material was made unanimously by Autogrill France, Autogrill Austria, HMSHost and Autogrill Italia.